situations relates to the necessity of processing personal
data to provide healthcare services.
The legislative framework reflects the importance of the
information provided in the healthcare context, which is an
essential element of the right to health protection and is
integral to providing care. In this regard, the Health
Information Law (Law No. 26/2016, of August 22)
recognizes that clinical information is health information
intended exclusively for use in care delivery and stresses the
need to reinforce the duty of confidentiality and ethical
education for all professionals.
This recognition of the right to information, along with the
necessity of accessing and processing personal data in
healthcare, implies the assignment of responsibility, with
the corresponding imposition of confidentiality and
professional secrecy. These are necessary conditions for the
nurse-patient relationship, which must be built on truth and
mutual trust in care delivery.
It is, therefore, natural that this responsibility and duty hold
a prominent place in the key documents governing the
profession, such as the nursing code of ethics.10,11,12 The
code sets forth the values and principles that support
professional ethical duties, notably in Article 99,12 which
emphasizes significant descriptors for care provision,
including: “the right to care” (Article 104), “the duty to inform”
(Article 105), “the duty of confidentiality” (Article 106), “respect
for privacy” (Article 107), and “excellence in practice” (Article
109).12 The code of ethics itself serves as the foundation of
professional practice. However, for this article, we will
focus primarily on the “duty to inform,” the “duty of
confidentiality,” and “respect for privacy,” without diminishing
the importance of the other duties outlined in the code.
The duty to inform is grounded in the principles of
autonomy, dignity, and personal freedom, as it is
intrinsically linked to individual freedom and respect for the
decisions each person makes about themselves,
representing a legitimate expression of autonomy, if it is
free and informed. In other words, information must be
clarified within the context of nursing care and provided to
the appropriate person, whether the patient or their family.
In this context, informing means “transmitting data about
anything” that potentially reduces or eliminates uncertainty
and contributes to decision-making in care provision. Thus,
“information consists of data with meaning and relevance to a useful
context”.13(p.110)
Nurses have the duty to respect, defend, and promote the
individual’s right to informed consent (Article 105(b) of the
code of ethics).12 Respect for autonomy presupposes the
person’s consent. The General Directorate of Health
highlights that “informed consent in the healthcare context stems
from the ethical principle of respect for autonomy, recognizing the
person’s ability to freely make decisions about their health and the
proposed care. It involves integrating the person into the decision-
making process regarding the health interventions proposed to them
through sharing knowledge and skills that empower them to make the
decision to accept or refuse these interventions. (...) It should be an
effective moment of communication, aiming to empower the person by
providing them with the necessary tools for decision-making”.14(p.9)
The Convention on Human Rights and Biomedicine also
establishes that “any intervention in the health domain may only be
carried out after the person concerned has given free and informed
consent. This person must first be given adequate information
regarding the purpose and nature of the intervention, as well as its
consequences and risks. The person may freely revoke their consent at
any time”.15(p.27)
Therefore, it is essential to ensure that the information is
complete, unbiased, and clearly understood by the person
receiving care to respect their autonomy, empowering them
and raising their awareness of the importance of their
decision-making.
In a therapeutic relationship, the partnership between the
nurse and the person receiving care is based on mutual
respect for capabilities and recognizing each party’s role.
Information is a key element in this relationship, generating
learning and new skills and promoting decision-making
capacity. Thus, “nurses must possess the knowledge and skills to
adjust and direct information; serve as resources for clients in accessing
and using information,”16(p.8) thereby contributing to more
meaningful nursing care for individuals.
The contexts in which nurses operate are demanding and
complex, which can sometimes be discouraging. Nurses
face various daily challenges, such as: What are the legal
limits regarding the information provided? What
information should or should not be shared with the
patient and their family? When should this information be
given?
It is crucial to ensure that clinical settings and the
professionals working within them integrate the
profession’s key frameworks into their clinical practice,
particularly the code of ethics, which serves as a guiding
tool for clinical practice. In this regard, nurses hold a
privileged position within the multidisciplinary team due to
the time spent with and proximity to the patient. They are
responsible for conveying essential information about the
patient’s health plan. Providing information is a duty, and
it must be proactive, especially considering that patients are
often in a vulnerable position, preventing them from asking
all necessary questions. Therefore, nurses are responsible
for providing the necessary information regarding care
within the therapeutic plan, enabling patients to make
informed and autonomous decisions.14,16 The act of sharing
information with the patient should be viewed as a
therapeutic action16 rather than merely an administrative
task.
The nurse’s duty of confidentiality is addressed in various
documents, such as the Patient Rights Act (Law No.
15/2014, of March 21, Article 6), which states, “Health
service users have the right to confidentiality regarding their personal
data”.17(p.2) This right is grounded in the Universal
Declaration of Human Rights (Article 12), which states,
“No one shall be subjected to arbitrary interference with their privacy,
family, home, or correspondence, nor to attacks upon their honor and
reputation”.14(p.2)
Additionally, the nursing code of ethics (Article 106, Clause
A) emphasizes that “nurses must consider confidential all
information related to the care recipient and their family, regardless of
the source”.18(p.8)