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Pensar Enfermagem / v.28 n.sup / October 2024
DOI: 10.71861/pensarenf.v28iSup.352
Abstract
Introduction
Caring for children with palliative needs and their parents, and with the possibility of the
child's death, is a challenging reality for nurses, because it requires experience and
knowledge in managing emotions, as well as the implementation of emotion self-regulation
strategies, considering the maintenance of the therapeutic relationship and well-being.
Emotional labor in nursing is defined as the act or skills involved in caring for and
recognizing the emotions of others, and not just the emotions experienced by nurses. The
emotional dimension of nurses who care for children with palliative needs and their parents
is still slightly visible and under-recognized.
Objective
Understand the nurses’ emotional labor process when caring for children with palliative
needs and their parents at home.
Methods
Study with a qualitative approach, anchored in the Interpretive/Constructivist Paradigm,
using a Grounded Theory methodology, because it facilitates studying social processes. It
has its roots in Symbolic Interactionism. The semi-structured interview was used as a data
collection instrument. Participants were eight parents of children with palliative needs, who
are cared for by nurses at home. All ethical procedures were followed and respected.
Results
Four main categories were identified that characterize the emotional labor of nurses and
that emerged from the interviews with parents: experiencing emotions; caring for the child
with palliative needs and their parents at home; building the relationship between parents,
children with palliative needs and nurses over time and identifying results of the nurse's
intervention.
Conclusion
The nurses’ emotional labor highlights the individual effort that nurses take to manage their
emotions and, simultaneously, facilitate the emotional management of parents and children
with palliative needs. The research will contribute to the definition of emotional labor
strategies nurses will implement when caring for children and parents in palliative care.
Keywords
Palliative Care; Emotions; Children; Parents; Nurses.
References
Corbin J, Strauss A. Basic of qualitative research. techniques and procedures for developing
grounded theory. 4th ed. Los Angeles: Sage Publications; 2015. 456p.
Diogo P. Modelo de trabalho emocional em enfermagem pediátrica. Lisboa: Lisbon Press;
2023. 292p.
Smith, P. The emocional labour of nursing revisited: Car nurses still care? 2nd ed.
Hampshire: Palgrave Macmillan; 2012. 248p.
Nurses Emotional Labor in Pediatric Palliative Care
Parents Perception
Ana Inês Lourenço da Costa1
orcid.org/0000-0002-1297-0392
Luísa Barros2
orcid.org/0000-0002-5075-0104
Paula Manuela Jorge Diogo3
orcid.org/0000-0003-4828-3452
1 Departamento de Enfermagem da Criança e do
Jovem, Escola Superior de Enfermagem de Lisboa,
Lisboa, Portugal.
2 Faculdade de Psicologia, Universidade de Lisboa,
Lisboa, Portugal.
3 Departamento de Enfermagem da Criança e do
Jovem, Escola Superior de Enfermagem de Lisboa,
Lisboa, Portugal.
Corresponding author:
Ana Inês Lourenço da Costa
E-mail: a.costa@essel.pt