Vol. 25 No. 2 (2021): Journal of Nursing Pensar Enfermagem
Articles

Family nursing in primary health care: Citizens' perception of nursing care

Maria Manuela Henriques Pereira Ferreira
PhD, Professor Adjunto na Escola Superior de Saúde Norte da Cruz Vermelha Portuguesa; Unidade de Saúde Pública do Agrupamento de Centros de Saúde do Baixo Vouga; Centro de Investigação em Tecnologias e Serviços de Saúde.
Maria Henriqueta Figueiredo
PhD, Professor Coordenador na Escola Superior de Enfermagem do Porto, Centro de Investigação em Tecnologias e Serviços de Saúde.
Virgínia Maria Sousa Guedes
MSc, Enfermeira no Agrupamento de Centros de Saúde do Baixo Tâmega, Centro de Investigação em Tecnologias e Serviços de Saúde.
Ana Filipa Pinho Marques
BSc, Enfermeira no Centro Hospitalar do Baixo Vouga, EPE.
Ana Rita Rodrigues Lopes
BSc, Enfermeira no UNILABS.
Ana Rita de Sá Moreira
BSc, Enfermeira no Centro Hospitalar Entre Douro e Vouga, EPE.
Melany Campos dos Santos
BSc, Enfermeira no Centro Hospitalar Entre Douro e Vouga, EPE.
Maribel Vioque Lopes
BSc, Enfermeira, Escola Superior de Saúde Norte da Cruz Vermelha Portuguesa.
Tatiana Vanessa Gomes
BSc, Enfermeira no Centro Hospitalar Entre Douro e Vouga, EPE.
Maria José Peixoto
PhD, Professora Coordenadora na Escola Superior de Enfermagem do Porto, Centro de Investigação em Tecnologias e Serviços de Saúde.

Published 2022-04-20

Keywords

  • Family nursing,
  • Nursing care,
  • Primary Health Care,
  • Clinical Competence,
  • Consumer behavior

How to Cite

Henriques Pereira Ferreira, M. M., Figueiredo, M. H., Sousa Guedes, V. M., Pinho Marques, A. F., Rodrigues Lopes, A. R., de Sá Moreira, A. R., Campos dos Santos, M., Vioque Lopes, M., Gomes, T. V., & Peixoto, M. J. (2022). Family nursing in primary health care: Citizens’ perception of nursing care. Pensar Enfermagem | Journal of Nursing, 25(2), 77–90. https://doi.org/10.56732/pensarenf.v25i2.187

Abstract

The family nurse, through their knowledge and action, is an important resource for Portuguese families. The objective of the present study was to describe the perception of citizens about the nursing care provided by family nurses in the context of family nursing. Methods: A qualitative study, with twelve participants, users of a family health unit in the north of Portugal, using a semi-structured interview, in the last quarter of 2018. The content analysis technique was used with inductive procedures, considering the specific competences of the Nurse Specialist in Community Nursing in the area of ​​Family Health Nursing (EEECAESF) and deductive procedures, defining categories a posteriori. Results: From the citizen's perspective, family nurses know the family system, basing their care on a collaborative approach, although they do not focus on the family as a whole. Professionalism, affective behaviors, respect, empathy and interactions focused on the person and the understanding of their problems stand out as strengths, and respect for safe staffing as threats. Final Considerations: the perceptions integrate some of the aspects related to the competences required for the family nurse. The need for greater investment on the part of nurses to improve the perception of family nurses among citizens is evident.

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