Vol. 15 No. 2 (2011): Revista Científica Pensar Enfermagem
Original Articles

Confiança versus desconfiança na relação de cuidar: confiança enfermeiro-cliente, um conceito em construção no CHLN-HPV

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  • Cidolina Lourenço,
  • Ana Pinto,
  • Carla Pereira,
  • César Fonseca,
  • Isabel Nunes,
  • Maria Paula Almeida,
  • Odete Mendes,
  • Glória Tolleti,
  • Manuel Lopes,
  • Manuela Gândara
Cidolina Lourenço
Enfermeira Chefe CHLN
Ana Pinto
Enfermeira Graduada CHLN
Carla Pereira
Enfermeira Graduada CHLN
César Fonseca
Enfermeiro Graduado CHLN, Doutorando em Enfermagem ESEL\Universidade de Lisboa, Investigador ui&de
Isabel Nunes
Enfermeira Graduada Centro de Saúde de Odivelas
Maria Paula Almeida
Enfermeira Chefe CHLN
Odete Mendes
Enfermeira Graduada CHLN
Glória Tolleti
Professora Adjunta ESEL, Doutoranda em Enfermagem ESEL\Universidade de Lisboa, Investigadora ui&de
Manuel Lopes
Professor Doutor, Director da Escola Superior de Enfermagem de São João de Deus - Évora, Universidade de Évora, Director da CICTS
Manuela Gândara
Professora Coordenadora ESEL, Doutoranda em Enfermagem ESEL\Universidade de Lisboa, Investigadora ui&de
DOI: https://doi.org/10.56732/pensarenf.v15i2.53

Published 2011-12-31

Keywords

  • trust,
  • care,
  • relationship,
  • nurse,
  • client

How to Cite

Lourenço, C. ., Pinto, A. ., Pereira, C. ., Fonseca, C. ., Nunes, I. ., Almeida, M. P. ., Mendes, O. ., Tolleti, G. ., Lopes, M. ., & Gândara, M. . (2011). Confiança versus desconfiança na relação de cuidar: confiança enfermeiro-cliente, um conceito em construção no CHLN-HPV. Pensar Enfermagem, 15(2), 3–13. https://doi.org/10.56732/pensarenf.v15i2.53
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

The theme “trust” has been target of analyses and reflection in several sectors of nowadays society, including health sector. In fact, trust versus distrust is always present within any interpersonal relation and it is defined as a basic human necessity. The nursing cares must be oriented towards models that are centered in singularity and in the human person singularity, transforming care in a gratifying relation for both participants.

Objective: To divulge the path developed in Centro Hospitalar Lisboa Norte - Hospital Pulido Valente, in the context of the Institutional Project of the International Network (PRAQSI), denominated as “Care Debating”, explaining the benefits obtained in nurse-client relationship trust as an intrinsic element of the care relationship.

Methodology: Action Research based on the analysis, sharing and reconstruction of practices of nursing along three workshops.

Results: There were verified changes in the clinical nursing practice, such as: enhancement of the mobilization of the nursing concept of trust within the clinical teams, improvement of the care/trust relationship within nurses-clients-families and advanced
sensibility toward listening.

Conclusions: The construction of the trust relationship is a dynamic process in which nurses and clients are allied players. The nurse takes an imperative role, performing it by assuming the competence within the profession. Nurses are the therapeutic instrument of the relationship of care, therefore we advice to replicate the methodology used on the clinical contexts in collaboration with the Nursing College institutions.

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